Returns & Exchanges
At Fit2Run, we want to ensure you have the perfect gear for your fitness journey, which is why we offer a 30-day satisfaction guarantee on all performance footwear and apparel. If your new gear doesn't provide the perfect fit or feel, we are happy to facilitate a return or exchange to keep you moving.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Gear
Place the unworn or trial-tested items in their original packaging, ensuring all tags are attached and the box is securely sealed.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.
